Terms of Service

Last updated: October 3, 2026

These Terms of Service ("Terms") are an agreement between you and BigDawg ("BigDawg", "we", "us" or "our"), which operates 3dawg and bigdawg.app (together, the "Service"). The Service includes the Design Studio, AI Product Builder, Print Builder, Halftoner, Patch Builder, Pattern Builder, Font Builder, Vector Studio, Roster Print Files, My Artwork and every other builder, page, API and print or production order made through them.

1. Acceptance of these Terms

By creating an account, uploading content, placing an order or otherwise using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service. If you use the Service for a business, team, school or other organization, you agree to these Terms on its behalf and confirm you have authority to do so.

You must be at least 13 years old to use the Service, and at least 18 (or the age of majority where you live) to place orders or buy AI credits. If you are under 18, a parent or guardian must agree to these Terms for you.

2. Your account

• 3dawg accounts are BigDawg accounts. One sign-in works across 3dawg and bigdawg.app.
• Give accurate information and keep it current. Keep your password secret; you are responsible for everything done through your account.
• Tell us right away at [email protected] if you think your account has been used without your permission.
• We may refuse, suspend or close any account at our discretion, including as described in sections 7 and 12.

3. Your content

"Your Content" means anything you upload, create, generate or submit through the Service: images, artwork, logos, photos, vector files, fonts, text, team names, player rosters, designs, templates, patterns, patches, print layouts, prompts and chat messages to AI features, and the results AI features make for you.

You keep whatever ownership rights you already have in Your Content. These Terms do not transfer ownership of your original artwork to BigDawg.

4. BigDawg's access to and license in your uploads

BigDawg has access to all artwork and content uploaded to the Service. Uploaded files are stored on BigDawg's servers and cloud storage (including My Artwork, saved designs, print orders and production files), and BigDawg staff, contractors and automated systems can open, view, copy, process and review them at any time, including to:

• run the builders and show your designs back to you, on screen and in 3D;
• prepare, print, cut, sew, embroider, ship and quality-check your orders;
• process your files (resize, upscale, remove backgrounds, vectorize, convert, color-separate, halftone or outline them);
• send them to the AI and processing providers that power features you choose to use;
• provide customer support, fix problems and keep backups;
• review content for compliance with these Terms, respond to copyright or other complaints, and cooperate with law enforcement; and
• improve the Service.

To do this, you grant BigDawg and its affiliates a worldwide, non-exclusive, royalty-free, transferable and sublicensable license to host, store, reproduce, modify, adapt, process, create derivative works of (such as mockups, proofs, separations and print files), display and distribute Your Content as needed to operate, provide, secure and improve the Service and fulfill your orders. This license continues for as long as Your Content is stored on the Service, and afterwards for copies kept in backups, completed order records, or where we must keep them by law.

Designs you share (for example a shared design link, a public template or an embedded customizer) can be seen by anyone with access to them. BigDawg will not sell your original artwork to third parties or use it in our own advertising without your permission.

5. You are responsible for what you upload

You are solely responsible for Your Content and for the consequences of uploading, printing or selling it. Every time you upload content or place an order, you represent and warrant that:

• you own Your Content, or you have all licenses, permissions and releases needed to upload it, to let BigDawg use it as described in section 4, and to have it printed or produced;
• Your Content does not infringe or misappropriate anyone's copyright, trademark, trade dress, patent, trade secret, right of publicity, right of privacy or other right, including logos and marks of sports leagues, teams, schools, colleges, brands, bands, artists, characters and franchises;
• you have written permission from every identifiable person whose name, image or likeness appears in Your Content (and from a parent or guardian for any minor), including player names and photos on rosters; and
• Your Content complies with all laws and these Terms.

BigDawg does not check who owns uploaded artwork before printing it and does not take responsibility for it. Our production of an order is not a confirmation that the artwork is lawful. Fonts you upload must be licensed for the use you make of them. AI results can resemble existing works; you are responsible for checking that anything an AI feature makes for you is safe to use before you print, sell or publish it.

6. Prohibited content and conduct

You may not upload, create or order content that:

• infringes copyrights, trademarks or other rights (counterfeit or unlicensed merchandise, "bootleg" logos, etc.);
• is illegal, sexually explicit involving minors, or sexually explicit without the consent of the people shown;
• promotes violence, terrorism, or hatred against people based on a protected characteristic;
• harasses, threatens, defames or invades the privacy of anyone; or
• contains malware or is meant to disrupt the Service.

You also may not misuse the Service: no scraping, reverse engineering, getting around security, credit or usage limits, reselling access, using other people's accounts, or filing false copyright notices or counter notices. We may refuse to print any order, and remove any content, that we believe breaks these Terms.

7. Copyright infringement, repeat infringers and bans

BigDawg respects intellectual property rights and expects users to do the same. We respond to notices of claimed infringement under the U.S. Digital Millennium Copyright Act (DMCA) and similar laws. To report infringing material, use our copyright takedown form.

If you upload, print or order content that infringes someone else's copyright or trademark, we may, at our sole discretion and without prior notice or refund:

• remove or disable access to the content, your designs and any affected orders;
• cancel unfulfilled orders;
• issue a warning or "strike" on your account;
• suspend your account; or
• permanently ban you from 3dawg and bigdawg.app, including any accounts we believe you control.

We keep a repeat-infringer policy: accounts that receive more than one valid infringement notice, or that we otherwise find to be repeatedly or willfully infringing, will be terminated. Content uploaded by banned users may be deleted, and any remaining AI credits or account balances may be forfeited where the law allows. We may share information about infringing uploads with the rights holder and with law enforcement as described in our Privacy Policy.

If your content was removed and you believe it was a mistake or that you had permission, you can send a counter notice as explained on the copyright page.

8. Indemnification

You agree to defend, indemnify and hold harmless BigDawg, its owners, officers, employees, contractors, printing and manufacturing partners and agents from and against all claims, demands, losses, damages, fines, penalties, costs and expenses (including reasonable attorneys' fees) arising out of or related to: (a) Your Content, including any claim that it infringes copyright, trademark, publicity, privacy or other rights; (b) products printed or produced from Your Content and your sale or distribution of them; (c) your breach of these Terms; or (d) your violation of any law or third-party right. We may take over the defense of any claim at your expense, and you will cooperate with us.

9. AI features and credits

• AI features (the AI Product Builder, AI Studio, Font Builder, mockups and others) send your prompts, uploads and designs to third-party AI providers to produce results. Do not submit content you do not have rights to.
• AI results may be inaccurate, similar to existing works or similar to results made for other users. They are provided as is, and you use them at your own risk.
• AI features are paid with BigDawg AI credits. Credits have no cash value, are not transferable, and are non-refundable except where required by law or when a run fails and is automatically refunded.

10. Orders, prints and products

• Prices are shown before checkout and are charged through bigdawg.app. Taxes and shipping may be added.
• Because every item is custom made from your files, orders cannot be cancelled once production starts, and we do not accept returns for designs you approved, including spelling, color choices, low-resolution images or artwork placement.
• On-screen colors and 3D previews are approximations; printed colors, sizes and placement can vary slightly.
• We may refuse or cancel any order, including for suspected infringement, with a refund of any amount paid for that order unless section 7 applies.

11. BigDawg's property

The Service, its software, builders, templates, design templates, patterns, fonts and presets we provide, 3D models, sewing patterns, mockups, and the 3dawg and BigDawg names and logos belong to BigDawg or its licensors. We give you a limited, revocable, non-transferable license to use them inside the Service and on products ordered through it. You may not resell or redistribute them on their own.

If you send us feedback or ideas, we may use them without any obligation to you.

12. Suspension and termination

You can stop using the Service at any time. We may suspend or terminate your access, with or without notice, if you break these Terms, infringe others' rights, create risk or legal exposure for us, or if we stop offering the Service. Sections 3 through 9 and 11 through 17 survive termination.

13. Disclaimers

The Service is provided "as is" and "as available". To the fullest extent permitted by law, BigDawg disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, title and non-infringement. We do not promise that the Service will be uninterrupted, error-free or secure, or that stored files will never be lost. Keep your own copies of important artwork.

14. Limitation of liability

To the fullest extent permitted by law, BigDawg will not be liable for any indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, data or goodwill. BigDawg's total liability for any claim relating to the Service is limited to the greater of the amount you paid BigDawg in the 12 months before the claim or one hundred U.S. dollars ($100).

Some places do not allow these limits, so some of them may not apply to you.

15. Disputes

Before filing a claim, please contact us at [email protected] so we can try to resolve it informally. These Terms are governed by the laws of the State in which BigDawg has its principal place of business and applicable U.S. federal law, without regard to conflict-of-law rules, and any dispute will be heard in the state or federal courts located there, unless the law where you live requires otherwise.

16. Changes to these Terms

We may update these Terms from time to time. We will change the "Last updated" date above and, for material changes, notify you by email or in the Service. Continuing to use the Service after a change means you accept the updated Terms.

17. Contact

Questions about these Terms: [email protected].
Copyright complaints: copyright takedown form.